Warranty

At Secret Harbour Electrical, we take pride in exclusively offering top-quality products to our customers. In the rare event that we supply you with a faulty product, we take full responsibility for it during the warranty period provided by the supplier.

Typically, this warranty period is a minimum of 12 months, although it may vary for different products. You can find detailed information about specific products and their warranties by clicking the links below:

Clipsal Products Warranties
Solar Products Warranties

At Secret Harbour Electrical, we don’t redirect you to a warranty agent or provide you with a contact number. Instead, we personally handle the replacement of the faulty product as promptly as possible and manage all communication with the warranty agent on your behalf.

Perth – Mandurah

0429 827 664

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Customer Testimonials

    
 
 
        
   G L 
 2026-05-10
 
 
  Showed up on time, did a great job
  
 
       
   Gary Carmichael 
 2026-04-08
 
 
  Travis was very professional on the phone and quick to provide pricing and availability.
  
 
       
   Ricky B 
 2026-03-31
 
 
  Really happy with their service. Contacted them late afternoon and had someone out first thing the next morning. Very professional lads.
  
 
       
   Charis B 
 2026-03-30
 
 
  Very happy. They came on time (5 minutes early), the price didn’t change even though they had to tinker with a few things and they finished their work and left everything neat and tidy. The two blokes were friendly and professional. I’ll be getting them back again.
  
 
       
   Tina Simpson 
 2026-03-21
 
 
  Travis called by this morning for an emergency outage at my property.
One hours notice and he was here! Diagnosed my problem within minutes. So great full Travis you are truly my new favourite person.
Friendly and accommodating I truly appreciate you
Highly recommend this fellow.
  
 
       
   Janalie Nelson 
 2026-03-13
 
 
  Travis was great. He identified the issue we had quickly. He didn't even charge a call-out fee as the problem was not for an Electrician to solve.
Really efficient and professional service.
  
 
       
   Indah Puspalasari 
 2025-11-25
 
 
  Review for Travis (Secret Harbour):

Travis was incredibly honest, open, and helpful throughout our interactions. Even though we weren’t able to use his service because we live outside his catchment area, he still took the time to give us clear information and point us in the right direction. His professionalism and genuine attitude were truly appreciated. Highly recommended!
  
 
       
   brendan saich 
 2025-10-22
 
 
  Travis and his colleague were really helpful and able to look at a couple of other jobs at the same time. Excellent value for money and great customer service. Thank you
  
 
       
   Jayne Wilson 
 2025-10-16
 
 
  Excellent service, friendly, efficient, responsive and timely. Tidied up after themselves and respected my home. Highly recommended.
  
 
       
   Chris Parr 
 2025-09-30
 
 
  Outstanding service from Secret Harbour
Electrical!
From the moment I reached out, their response was quick and professional.
The pricing was very reasonable, and the team was polite, friendly, and respectful throughout. They even vacuumed after finishing the job and offered to take away all my old fittings-such a thoughtful touch!
Highly recommend them for anyone needing reliable electrical work. Five-star service from start to finish!
  
 
  
  
 
 
   Google rating score: 5.0 of 5, based on 45 reviews