Warranty

At Secret Harbour Electrical, we take pride in exclusively offering top-quality products to our customers. In the rare event that we supply you with a faulty product, we take full responsibility for it during the warranty period provided by the supplier.

Typically, this warranty period is a minimum of 12 months, although it may vary for different products. You can find detailed information about specific products and their warranties by clicking the links below:

Clipsal Products Warranties
Solar Products Warranties

At Secret Harbour Electrical, we don’t redirect you to a warranty agent or provide you with a contact number. Instead, we personally handle the replacement of the faulty product as promptly as possible and manage all communication with the warranty agent on your behalf.

Perth – Mandurah

0429 827 664

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Customer Testimonials

    
 
 
        
   STEVE LEATHER 
 2024-06-02
 
 
  Late on Friday my elderly neighbour had her power tripping after we had experienced another power failure in Singleton and it was reinstated.
Desperate to find someone to help I called the guys at Secret Harbour electrical.
Considering it’s late on a Friday evening and it’s a long weekend.
They arrived within an half an hour of the call.They explained that they had outstanding calls to do. But did everything they could to help.
Honestly I can’t recommend them enough. Great help at the drop of a hat and great service.
  
 
       
   Caroline Hodgson 
 2024-05-01
 
 
  Professional and Reliable. Travis responded quickly to all of our enquiries. We will absolutely be using Secret Harbour Electrical for future jobs
  
 
       
   Steve 
 2024-02-07
 
 
  Had Travis out to install A/C. Efficient and professional service - great finished product and would use again
  
 
       
   Ryan Hamill 
 2024-01-23
 
 
  Travis was our first call, and our only call. We planned to get quotes from several electricians, but once we met Travis from Secret Harbour Electrical, we stopped searching. Not only was he prompt and very courteous, he was also extremely professional. Travis was very upfront with project costs and time, and completed all tasks in the time frame allocated. Thanks, Travis ????.
  
 
       
   Kirsty Strike 
 2024-01-23
 
 
  We have used secret harbour electrical twice now for jobs in our house. Both times have been very helpful and all jobs have been completed professionally. We will definitely contact again for future jobs and we will recommend secret harbour electrical to our family and friends for any electrical needs.
  
 
       
   Sharron Purdy 
 2024-01-23
 
 
  Absolutely 100% happy with this fellas work - quoted - carried out the work on budget - no dramas - cleaned up as he went - ducted reverse cycle air conditioning  -  any Electrical work give Trav a call.
  
 
       
   Anthony Pleydell 
 2024-01-19
 
 
  Trav came out last minute, late on a Friday evening, to fix the mainline I accidentally dug up.  He charged a reasonable fee as has gained himself a new loyal client.  Recommend A+++.
  
 
       
   Bethwyn Connop 
 2023-12-27
 
 
  Travis turned up on time and worked solidly until the job was done. He supplied and installed a power board, light switch and power points in the shed; a light and outdoor power point in the carport; and outdoor power points on verandas. He had some unexpected troubleshooting due to previous questionable wiring.  Very reasonably priced for a clean and efficient job.
  
 
       
   Tara Jansen 
 2023-12-05
 
 
  Great service and on time !
  
 
       
   I don't care anymore Gerber 
 2023-12-05
 
 
  I have used Travis on a few occasions and he has always fit me in and been so fairly priced
Great workmanship,honest and reliable. Would definitely recommend them
  
 
  
  
 
 
   Google rating score: 5.0 of 5, based on 13 reviews